OwnTakeOwnTake / Support
We’re here to help.
Questions, feedback, or something not working as expected? Email us with a short description and your device model and iOS version.
How do I report a problem?
Use Settings → Send feedback in OwnTake, or email us directly. Describe what you were doing and what happened. Diagnostic information is optional and can be reviewed before sending. Please leave out passwords and private recordings.
How do I manage or cancel OwnTake Pro?
On your iPhone or iPad, open Settings → your name → Subscriptions → OwnTake. Deleting the app does not cancel a subscription. Apple’s subscription instructions.
How do I restore a purchase?
Open Settings → OwnTake Pro in the app, then choose Restore Purchases. Use the Apple Account associated with your purchase. This restores eligible Pro access; it does not restore deleted recordings.
How do I delete my recordings or request deletion?
Delete projects from OwnTake’s library. Copies you saved to Photos, Files, a backup or another service must be managed there separately. We cannot access recordings stored only on your device. To request deletion of support correspondence we hold, email support@own-take.com. See the Privacy Policy for details.
OwnTake is operated by Ameen Esmail in Florida, United States.